Shanghai Holidays

Service rating : Easy online booking with any queries quickly answered. Visa process very efficient and final paperwork and documents arrived in plenty of time.
Product : It was never going to be a relaxing holiday and a few of the day's involving internal travel were pretty full on but China is a big place and it has to be done. The organisation was superb from the time we were met by our national guide Eileen at Shanghai to the time she (tearfully) waved us goodbye at Beijing the tour ran like clockwork. All hotels were good by any standard and any room problems were quickly resolved. Free bottles of water were provided in every hotel. Some locations were better than others with the hotels in Guilin and Yangshuo particularly well placed for an evening stroll and see local life. Our local guides were good although they did tend to give a heavy sell on the "optional" tours on offer. The selling at the factories we visited tended to be a bit full on but then again I did manage to get a bargain at the jade factory. Don't be afraid to haggle hard and maybe you will be offered a "secret" price. We were a group of 25 with 7 different nationalities who bonded well and made the trip enjoyable.

Service rating : Fantastic experience from start to finish,
A lot to fit into a tight schedule and all completed without a hitch.

National Guide Sam and the three local guides were great and nothing was too much trouble.
Product : Fabulous tour albeit very busy,
From collection at the airport to final goodbye everything went smoothly and Wendy Wu staff were exemplary.

Tour itself was great and the places visited were amazing, this was our first tour so was unsure what to expect, but we loved the group check in at airports/hotels etc and the express entrance to the attractions etc. The group we were part of was very good and as they say we quickly became "Sam's family".
All the hotels were very good and you couldn't complain about the standard of them, only gripe would be the hotels in Shanghai and Beijing were a bit out of the city centre. That said they were first class hotels and the metro system was so easy and soooo cheap.
We loved every bit of the trip and still found time for some solo sightseeing. 10/10 in my opinion

Service rating : Excellent service. All questions about the tour and travel arrangements were answered swiftly. Information given was clear and precise.
Product : The Tour itself was very good in the choice of attractions visited. Our National Guide, Jacky, was excellent. A very pleasant young man who was very attentive to everyone's needs. The choice of hotels was satisfactory. A bit more time in Shanghai would have been good. The only down side was the hours spent on the coach and train when there were no flights available.

Service rating : My wife and I arranged our recent tour of China through Wendy Wu, booking their Majestic Yangtze Tour which started in Shanghai on 30 October and finished in Beijing on the 11th November 2018. We were met by our National Tour Guide, Lee, and were made to feel a real part of a family from start to finish. Our travelling companions were fabulous and the Wendy Wu team of National and Local Guides and Drivers were absolutely outstanding. Fluent in English and extremely knowledgeable on their beloved country, the trip fulfilled every expectation and more. We were concerned with all the travelling that schedules or arrangements would inevitably go wrong but all of it went like clockwork, seamless and stress less for us! Two internal flights, a five day cruise, a bullet train journey, transfers to and from airports and boat docks, dinner shows...all taken in Lee's stride as she ushered the "Lee Family" effortlessly from one location to the next. We cannot praise Lee enough - she even dealt amazingly with my wife's gluten free requirements ensuring a comfortable and relaxed holiday.
Product : Excellent value for money, we would highly recommend to anyone interested in seeing China!

Service rating : Excellent service from start to finish.
Product : A very well organised tour with an interesting itinerary. So many amazing things to see and experience. Our national guide Jacky Sun was exceptional. He kept us safe and looked after us like a family. He was very helpful, knowledgeable and friendly. He has superb people skills and is an asset to your company. Our local guides were also very good.
The meals were an interesting mix of venues and dishes and very enjoyable. One travelling day, from Yichang to Shanghai was too long and tiring but that was our only (small) issue. I travelled with my sister and we both thought that it was a truly inspirational experience. We would certainly recommend Wendy Wu to others

Service rating : Excellent & varied itinerary. Delivered to us with no hitchesat all.
Product : Guides, city tours, shows, coach & food excellent.
They tell you to bring comfortable shoes. Do so, especially for the Great Wall & the fascinating three hour walk in Tiananmen Square & the Forbidden City.
The offices in London & Shanghai very helpful in getting us out of Hong Kong before the typhoon arrived, so that we were able to join the tour on time.

Service rating : Everything was so well planned. All our guides went to great lengths to ensure that arrangements went smoothly. When severe weather unexpectedly disrupted return flights, our guide ensured that I was able to stay on at the same hotel in Shanghai until homeward travel could be arranged. He also arranged a taxi transfer from the hotel to the airport. It took all the stress out of a worrying situation.
Product : Excellent customer service and a unique insight into such an amazing country. This tour showed the contrasts between modern, progressive, urban China and a more traditional rural lifestyle.

Service rating : I had great time in China. I would like to particularly mention our National Guide,
Mark has been enormously helpful with attitude of no request is to much trouble.
Change in flight time to Shanghai taken 1/2 day off the stay there and removed Shanghai Museum from the program. Luckily we were able to go there as our flight was living in the evening. Mark was kind enough to write for us all info how to use Metro end we were able to get there on our own. For me Museum is one of the HIGH LIGHTS of Shanghai.
Product : I liked intensity of the tour, given we had only 14 days to see most wonders of such a wast Country

Service rating : From landing in the airport in Shanghai to leaving in Beijing no one could have looked after us any better. The places we went to and the guides who looked after us were first class.
Would definitely go with Wendy Wu tours again and would recommend any one to do the same.
Product : We have not gone on many tours in the past and we were apprehensive about being with a group of unknown people.
We need not have worried at all as with the help of our national tour guide every one got on really well.

Service rating : The national tour guide Addison is an asset to the success of the tour ... his dedication ensured that our experience was memorable , action packed , well organised and amazing adventure he is a credit to the company , he is well informed , hard working , generous , proud of his peers , assertive and a true gentleman. Natalie ( my eldest daughter aged 28) and I arrived in Shanghai ,,, One of the tour guide was waiting for us at the airport .. welcoming us to china with a great big smile. Allow me to explain in brief an introduction to our adventure known as "the glories of china" . being in such a large country as china plus I don't speak Chinese I believed traveling with Wendy wu tours would be a sensible option . At the hotel we was greeted by our national tour guide Addison , the communication between the guides is amazing , he welcomes us to china stating he is pleased to meet us , he gives us our room key with an invitation to meet for dinner in a hour . From leaving the taxi to arriving in our room took maximum 5 minutes. Addison had checked us in ready for our arrival , he had porters ready to help with our bags , taxi door open by the doorman , lift door open by someone else .. we feel like royalty. We meet for dinner just a short walk away from our hotel the restaurant staff great us welcome us in offering us drinks (Chinese beer is very similar to lager ). The arrangement for meals is Addison orders a selection of dishes which is shared with our new travel buddies , we will affectionately become known as the Addison family 16 in total . Our first dinner is only 8 due to others arriving late evening .. this was perfect all the dining tables are circular most with a lazy Susan ( turn table ) in the centre so here we are sharing a new experience , culture , food and practising chop sticks with strangers !!! It was fabulous food fabulous people . After our long journey from Home to Shanghai ( 23 hours) the thought of going out to sharing food and pleasantries with strangers over dinner was not on the top of my to do list .. it's an amazing introduction to china . Brilliant evening. We are here slap bang in the middle of the Chinese New Year 2018 celebrations.. our first port of call is the the old town and yu gardens .. did I say there is a population of 26 million in Shanghai ??? Well there is !!! and I believe they was all there with us in the old town !!! What an amazing atmosphere, sights , smells , music , .. we get our first understanding as why it's a must to book on a tour . We don't join queue's we go via VIP entry on all of the excursions ( apparently Wendy wu is a very powerful woman across china and well respected ) everyone aim to please us. Shanghai known as Paris of the east with modern skyscrapers , European style mansions intermingling with shikuman buildings presents a blend of cultures modern and traditional. The old town of Shanghai where cobbled streets are lined with traditional shops selling herbal medicines, handcrafts, tea and an array of snacks .. the yu garden is the home to jade rock , goldfish ponds, pavilions, dragon walls and plants. We also go to the Silk museum, a walk around Shanghai up to the 88 floor of Jinmao tower , a ride on the maglev trains and a night cruise on huangpu river fills up a very good day .. We are driven to zhujiajiao it's a water village ( think Venice ) built on an old canal system alley ways , stone bridges, temples. We take a boat ride (Chinese style gondola ) . In and out of sights that take you by amazement at every turn . From here we now go to people square do some exercise with the locals, visit Shanghai museum finally finish the day with an evening stroll along the bund. Next day we fly to Guilin we check in to our hotel named waterfall-located on a lake. This location is breathtaking the lake has the sun ( red ) and moon ( gold ) pergolas. Our hotel becomes a waterfall daily at 9pm . ( the wall of the hotel just flows and flows water from the roof top down past the bedroom windows ) The seven star park with the mountain back drop is what makes Guilin beautiful countryside. After another tasty dinner we went for a beer or two on western street in an Irish bar . Today we cruise the li river to Yangzhou stunning scenery .. check in our hotel ready for our liu sanjie evening open air show on the lake .. the back drop is the stunning mountains , the performers are the local farmers their families and town folk . The show is directed by zhang yimou the creator of the Beijing Olympic opening ceremony. Absolutely amazing !!! A day with the local farmers land and their homes , they cook us a very tasty lunch, have a photo taken with the fisherman's two cormorants. Enjoy an hours reflexology massage feet and shoulders . Out for dinner drinks and dancing on western street . A very cultured day visiting the pearl museum , explore the sun and moon pagodas on for lake , connected by an underwater tunnel . Another night in an Irish bar there seems to be one in every town in china !!! Today we take flight to Xian visit the wild goose pagoda ( the only building that survived one of the strongest earthquakes in world history ) a night at the theatre enjoying a Tang Dynasty dancing show after sampling a feast of traditional shui jiao dumplings in comes a birthday cake !!!! My new travel Addison family and the restaurant staff sing both English and Chinese version of happy birthday .. 🥃🎂🥃.. Ok how do you describe the terracotta warriors ... one of the most significant archaeological discoveries of the 20th century . I could go on and on and on with all the facts and the sheer amazement of the site however it would never prepare anyone for the experience . In the afternoon we walk the city wall ( china likes their walls ) of Xian giving us a birds eye view over this fantastic city .. followed by admiring the lights of Xian on the tang ever bright night walk marvelling at the fountain light show outside the big wild goose pagoda . I stand in the middle getting soaked from the spray totally freezing now .. shower bed fabulous . Today we travel to Beijing on the bullet train experience a rickshaw ride through the warren like hutongs ( homes ) we visit the locals part take in exercise in the park . Eat with them in their homes , very kindly they prepare a feast for all of us . Today we rise early putting our best foot forward to walk/climb the Great Wall of china !!!! Over 700 years old I find it a strange experience like I'm in a dream the day is bright blue skies visibility is perfect the climb is steep however it's a must do temp -3 c. On route to summer palace we have a photo stop opportunity at the famous nest and cube Beijing Olympic stadiums. Call in at the jade museum. I strike the massive Buddhist bell in summer palace a former holiday retreat for Qing emperors . After feasting on dinner we go to the Kung fu show/story. Is it possible to see and experience more ??? Tiananmen Square , temple of heaven , forbidden city topped off with an evening on feasting on Peking duck .. is just a brief of my last day on the tour . Sorry the blog is lengthily I have not include all my experience as it would be a book .
Product : Every minute of the tour is fabulous 👍😎👍