I loved the service I received from Wendy Wu - from start to finish communication was not ever an issue. Last minute plans for a Christmas trip and Wendy Wu made it happen. Nothing was an issue.. I know there was not much lead time but fabulous service and all taken care of.

very friendly and efficient

Very thorough, polite, and knowledgeable easy to book and extra discounts was great, Joe was superb and did not feel pressured at all, makes a nice change

Wonderful customer service by Teri in the Reservation s team. Nothing was too much trouble during the booking process even though I ultimately had to change the date of departure.
I Love Wendy Wu Tours. Great staff. Wonderful tours. . And awesome service. Thank you.

Excellent service thank you. The lady called Hope was very knowledgable and helpful and kept us up to date the whole way. We booked our own flights as we were traveling to other countries and it wasn’t a problem. Ten out of ten thank you. The whole experience was above our expectations.

Very helpful with sorting plane seat selection .
Rapid response

Very helpful - answered my questions and responded to the alterations we needed to make.
We missed out on the Black Friday offer of upgrade to Business Class flight as per Wendy Wu advertising, but that was not customer service person's fault. The web advertisement said it was available up to 12 December (and still does on their website).

I have not traveĺled yet only booked and had 2 concersations with Rebecca Dibb who was excellent.

Great trip with really knowledgeable guides. Food and accommodation was excellent

The consultant Zoe Webber was very prompt and informative with her replies via emails. We couldn’t have asked for a better experience.