Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Namibia Adventure

Monday 03 Feb 2025

Overview Rating:

Our Service: Excellent

I could not fault anything from start to finish. If there is a problem they deal with it promptly and everyone is always very helpful. Also the tour guides to date on my trips have been fantastic . The great thing is all i need to think about is what time do we meet the next day. I don't have to do a whole lot of research where I should go , checking out restaurants, hoping I've picked one that is ok.

Japan Uncovered

Monday 03 Feb 2025

Overview Rating:

Our Service: Excellent

Really informative and helpful.

Japan Uncovered

Sunday 02 Feb 2025

Overview Rating:

Our Service: Excellent

Very good. Friendly staff. Informative, respectful and caring. No hesitation in recommending Wendy Wu. We have just booked our FIFTH tour with them. This time to Japan in 2026

Jewels of Japan - HN

Sunday 02 Feb 2025

Overview Rating:

Our Service: Excellent

Excellent customer service from Andy. We were a group of 6 and he patiently explained the holiday details. As a past Wendy Wu customer I knew we would get great service.

Tibetan Wonders

Sunday 02 Feb 2025

Overview Rating:

Our Service: Excellent

Helpful, friendly and thorough booking service. They listened to what I wanted and have given me what looks like a great booking. Not pushy. This is the first time I have used Wendy Wu and I was impressed.

Wonders of China

Sunday 02 Feb 2025

Overview Rating:

Our Service: Excellent

We attended the Destination and Travel Show and attended the Wendy Wu stand. We spoke to Sarah who gave us various options and also shared her personal experience of the tour we ended up booking, which is always helpful. She took the time to explore different options and prices. She ensured we understood what was included in the holiday.

Treasures of Taiwan

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

Ancient China

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

Very helpful staff

Gems of China

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

The service and advice given at the travel show was excellent. Heathers’ information encouraged us to book a holiday.

Experience Japan - HN

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

We have just booked a Japan tour for mid May 2025, so we are only at the booking stage. So far we have liaised with Natasha Beach at Wendy Wu, who could not have been more patient and helpful, fielding the numerous questions we had about flights and arrangements for the tour generally. It's our first long haul trip and we are a little anxious and very excited in equal measure. Natasha's calmed the nerves and I'm certain she will give us any help required to make this a memorable trip for me and my son.

Japan by Rail

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Efficient

Ultimate Uzbekistan

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Polite clear competent sorted everything put

Grand Tour of China

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

They understood what we wanted straight away and were able to put the holiday together quickly

Treasures of Taiwan

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

As always a friendly , speedy and enlightening experience. Lots of information given, questions answered and problems solved.

Tibetan Wonders

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Chris was very professional, knowledgeable with the Travel products and assisted me with great customer care services.
All detailed informations of the Tour package were carefully provided that really helped in finalising
booking the Tour.
Chris is certainly an asset to the renowned Wendy Wu’s Tours and wish you many successes in the future!
Well done and Many Thanks .👍