Hong Kong Holidays

Service rating : Excellent & varied itinerary. Delivered to us with no hitchesat all.
Product : Guides, city tours, shows, coach & food excellent.
They tell you to bring comfortable shoes. Do so, especially for the Great Wall & the fascinating three hour walk in Tiananmen Square & the Forbidden City.
The offices in London & Shanghai very helpful in getting us out of Hong Kong before the typhoon arrived, so that we were able to join the tour on time.

Service rating : Apart from Hong Kong the Tour was run very professionally by our Tour Guide Charles. He was courteous efficient and accommodating at all times. A great asset to the business.
In Hong Kong the tour guide was not as efficient, leaving behind two guests when we left the hotel for the Victoria Peak Meal. He was also unenthusiastic about helping with customer problems.
Product : The itinerary, although hectic, took in the main tourist attractions in China and the local Guides were knowledgeable and friendly.

I would recommend this tour with reservations. It was rated one tick comfortable, well, we all thought it was very full on, quite exhausting, with such early starts and long days, but we did travel thousands of miles and saw so much.
The last Met ire Hotel was very average and the last hotel City View in Kowloon was so downtown and not very good.
We felt the add on to Hong Kong was a waste of money. The half day included tour was good but the second day, with a late flight, was a waste, we did not know where to go and the hotel only suggested going to the Ladies Market, we then took a taxi to the better area but it was not of interest. There should have been some optional extra tours to choose from.

Highly professional, customer focussed team. Extremely knowledgable about the areas visited in china. Our national tour guide, Jason Goa, who stayed with us throughout our Glories of China tour was the best we have ever had and the local guides supported him very well.
When we had a mix up regarding the breakfasts in our Hong Kong two day add on, Wendy Wu in the UK were very helpful in sorting it out by email and that was at a weekend.
The booking arrangements were smooth and carefree as they offer the Visa service. The itinerary and tickets arrived on time and with enough information for each day without overloading us with paper.
Transfers and internal flights were handled seamlessly and we didn't have to worry about the luggage. We just had to turn up and enjoy ourselves.

Service rating : Organisation excellent - tour guide in China excellent - most hotels were good - Beijing too far out - Shanghai superb - if all were this quality I’d book again - Hong Kong hotel awful
Product : Great tour - loved the sites and the cruise was so relaxing
As previously stated couple of hotels could have been better