Booking Experience for Christmas in India
excellent, with a few exception on food
Oct 03, 2024
Booking Experience for Inspiring India
Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu
Sep 29, 2024
Booking Experience for Inspiring India
I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.
Sep 20, 2024
Booking Experience for Inspiring India
Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.
Aug 28, 2024
Booking Experience for Inspiring India
Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all
Aug 15, 2024
Booking Experience for Highlights of India
I contacted Keith following the recent roadshow in Southend to discuss a potential booking to India. He couldn’t deal with me at that moment but arranged for Julia to call. She contacted me within 5 minutes and answered my queries regarding changes to the flights. I booked the tour as consequence and received the confirmation shortly afterwards.
Jul 01, 2024
Booking Experience for Inspiring India
I was at a roadshow and as a result signed up for a tour.
Jun 29, 2024
Booking Experience for Christmas in India
Good customer service, I’m a returning customer after an amazing trip to Japan last year. The tour guide made the tour so special.
Jun 22, 2024
Booking Experience for Inspiring India
Hannah was very helpful and knowledgeable about the holiday I was booking and answered all my questions with the reassurance I could ring her again if I had anymore questions in the future.
May 31, 2024
Booking Experience for Japan Uncovered
I've travelled in two Wendy Wu small group tours. Vietnam in 2016 and most recently India in April 2024. The itineraries were comprehensive, the hotels and meals of a very good standard and the guides - National and local - superb. I travelled in a group of 28 people to India - a great mix of Brits, Irish, Aussies and Kiwis which really made the trip extra special. Everything is arranged - the only extras you need are money for any drinks, for shopping and some of the optional extras offered like shows or additional excursions. You don't have to do the add-ons as the standard tour is already very comprehensive including excursions but eg in the India tour - the night tour of Jaipur by Jeep and the show at Agra about the the origins of the Taj Mahal were both great and worth the small extra. Any small issues were quickly resolved by the excellent National guide - for India our National Guide was the ever smiling Vishal. A fair number of long bus rides in India but I loved that as it gave me plenty of opportunity to observe the real India as we drove through. I dont think I'll ever quite get over the sight of cows casually strolling everywhere even down the middle of busy roads or how Indian girls manage to sit side saddle on a moped in a sari and not fall off! Coaches were all of an excellent standard as were the drivers - especially the cool, calm Mr Singh who navigated us safely through the Indian road system and some tight parking spots to get us right to the hotel door. Booking was easy, getting visa simple and the itinerary produced by Wendy Wu was very comprehensive. All I had to do was enjoy the trip and the spectacle of India, take literally 100's of photos and not have to worry about getting from A-Z . Thoroughly recommend Wendy Wu as I've two absolutely fantastic and memorable group tours to Vietnam and India now - and Ive just booked a Japan group tour for March 2025. Cannot wait to Wu again!
Apr 12, 2024
Booking Experience for India by Rail
After having checked information online, I still had some queries so rang. Response to my queries was positive and helpful especially about various options.
Feb 18, 2024
Booking Experience for Northern India Discovery
Excellent, well informed service, just what was needed
Jan 25, 2024
Booking Experience for India by Rail
Excellent, well informed and concise
Nov 24, 2023