Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

China by Land, Japan by Sea - Balcony Cabin - Cruise & Tour

Saturday 22 Mar 2025

Overview Rating:

Our Service: Excellent

Excellent immediate response talked me through options and ensured that my arrangements were the same as some one else already booked on the tour

Gems of China

Thursday 20 Mar 2025

Overview Rating:

Our Service: Excellent

Helpful, knowledgeable accurate

Gems of China

Thursday 20 Mar 2025

Overview Rating:

Our Service: Excellent

This will be my first holiday I have taken since my wife passed so I did not want to extend my holiday by having a stopover at the end and fly from Birmingham so your young representative dealt with the matter to my satisfaction so I booked the gem of China tour
You also showed Borneo at your show at the Beau Desert Golf Club which I am thinking about for next years holiday
So we’ll done to your two representatives who attended this event

Japan Uncovered

Saturday 15 Mar 2025

Overview Rating:

Our Service: Excellent

Keith the representative we chatted with was very knowledgeable and friendly. Japan was a destination on our bucket list and he took us through the most appropriate trip for us. We are so excited to see and experience everything on the extensive itinerary . The free 2 night stay in Singapore on the return journey was an incerdible bonus.

Japan Uncovered - HN

Friday 14 Mar 2025

Overview Rating:

Our Service: Excellent

We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

Off-Beat Japan

Friday 14 Mar 2025

Overview Rating:

Our Service: Excellent

Very prompt reply to my enquiry. Alexia was offered me many options, and I was thrilled to discover she could organise my trip from Dublin return. I had thought I'd have to organise the Ireland to London on my own. Great bonus!
Also got to avail of the reduction in the Single Supplement.

Majestic Yangtze

Thursday 13 Mar 2025

Overview Rating:

Our Service: Excellent

Excellent

Highlights of India

Saturday 08 Mar 2025

Overview Rating:

Our Service: Excellent

Vietnam at a Glance

Friday 07 Mar 2025

Overview Rating:

Our Service: Excellent

Everything was perfect from booking to getting back home. A fabulous, enlightening trip to Thailand.

Angkor to the Bay

Thursday 06 Mar 2025

Overview Rating:

Our Service: Excellent

Booking my trip was such a great experience my friend decided to book too.
Can't wait for the trip. It seems Wendy Wu takes away all the headaches so you are left to enjoy your holiday.

Our Response

Thanks so much for your review, we can't wait for you to enjoy your tour!

Japan Uncovered

Thursday 06 Mar 2025

Overview Rating:

Our Service: Excellent

I sent an email enquiry early yesterday morning. By 6pm we had our trip to Japan confirmed. We dealt with a wonderful professional consultant, Alexia Christou who sourced the trip and the flight upgrades within a few hours. She was so pleasant to deal with, the process could not have been easier.

Our Response

Thanks so much for your lovely review, Alexia, will be delighted to hear your comments. Enjoy Japan!

Moroccan Odyssey

Monday 03 Mar 2025

Overview Rating:

Our Service: Excellent

Easy to book. The full itinerary made it clear to see what I will be doing each day. This helped me to see whether I would be able to keep up with the pace.

China: The Big One

Sunday 02 Mar 2025

Overview Rating:

Our Service: Excellent

We have been interested in Wendy Wo to visit China for about 6 months, viewing the website and brochures to gain insight. We then placed an enquiry as there is so much choice and options. We missed a local presentation day which was disappointing, however after a few emails and telephone conversations with Natasha who was excellent, clear, polite and full of information we booked our months trip. The content of information gives you confidence all the details you need.

Discover Japan - HN

Saturday 01 Mar 2025

Overview Rating:

Our Service: Excellent

Fantastic. So easy to book and information given was clear and easy to understand. Steve was very helpful

Ancient Empires of China & Japan

Saturday 01 Mar 2025

Overview Rating:

Our Service: Excellent

We have only just booked trip for 2026 so our experience is limited to them sending an email