Reviews

Friendly, prompt replies, all queries answered quickly and efficiently.

Friendly staff who was very efficient and knowledgeable talked me through the tour we were interested in and was very understandable of any questions I had
A very big thank you to Andy

Reasonable amount of data online, but then Hanna so helpful and patient while answering queries and sorting options - and eventually getting us booked up. Can't wait!

Very helpful, and quick, in responding to our enquiries.

He care given by the representatives in each Ithaca were wonderful and Penny who travelled with us for our journey through China was exceptional.

Sam in Japan was most thorough and caring.

However, we did have a few niggles!

In China we were were not told in advance about the optional extra trips, which were not really optional as there was no alternative really. Having taken enough cash for our spending we had to find a bank or ATM to get more cash. We were not alone with this problem. Everything in Japan was included.

We cannot understand why the China rep in Guilin didn’t know about the World Cycle race that caused delays for our coach getting back to Guilin. She decided to try and walk us to another venue until the coach could leave our hotel, on a hot day with no footpath and lots of traffic. Most of our group were in their 70’s and 80’s…and it was very hard. After refreshments, transport was found and took us back down the hill we had walked up, back to the coach, which could now drive into the town!

Asked a question got a reply quick and efficient