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At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

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Rating
Customer Review

GLORIES OF CHINA

Sunday 25 Mar 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The national tour guide Addison is an asset to the success of the tour ... his dedication ensured that our experience was memorable , action packed , well organised and amazing adventure he is a credit to the company , he is well informed , hard working , generous , proud of his peers , assertive and a true gentleman. Natalie ( my eldest daughter aged 28) and I arrived in Shanghai ,,, One of the tour guide was waiting for us at the airport .. welcoming us to china with a great big smile. Allow me to explain in brief an introduction to our adventure known as "the glories of china" . being in such a large country as china plus I don't speak Chinese I believed traveling with Wendy wu tours would be a sensible option . At the hotel we was greeted by our national tour guide Addison , the communication between the guides is amazing , he welcomes us to china stating he is pleased to meet us , he gives us our room key with an invitation to meet for dinner in a hour . From leaving the taxi to arriving in our room took maximum 5 minutes. Addison had checked us in ready for our arrival , he had porters ready to help with our bags , taxi door open by the doorman , lift door open by someone else .. we feel like royalty. We meet for dinner just a short walk away from our hotel the restaurant staff great us welcome us in offering us drinks (Chinese beer is very similar to lager ). The arrangement for meals is Addison orders a selection of dishes which is shared with our new travel buddies , we will affectionately become known as the Addison family 16 in total . Our first dinner is only 8 due to others arriving late evening .. this was perfect all the dining tables are circular most with a lazy Susan ( turn table ) in the centre so here we are sharing a new experience , culture , food and practising chop sticks with strangers !!! It was fabulous food fabulous people . After our long journey from Home to Shanghai ( 23 hours) the thought of going out to sharing food and pleasantries with strangers over dinner was not on the top of my to do list .. it's an amazing introduction to china . Brilliant evening. We are here slap bang in the middle of the Chinese New Year 2018 celebrations.. our first port of call is the the old town and yu gardens .. did I say there is a population of 26 million in Shanghai ??? Well there is !!! and I believe they was all there with us in the old town !!! What an amazing atmosphere, sights , smells , music , .. we get our first understanding as why it's a must to book on a tour . We don't join queue's we go via VIP entry on all of the excursions ( apparently Wendy wu is a very powerful woman across china and well respected ) everyone aim to please us. Shanghai known as Paris of the east with modern skyscrapers , European style mansions intermingling with shikuman buildings presents a blend of cultures modern and traditional. The old town of Shanghai where cobbled streets are lined with traditional shops selling herbal medicines, handcrafts, tea and an array of snacks .. the yu garden is the home to jade rock , goldfish ponds, pavilions, dragon walls and plants. We also go to the Silk museum, a walk around Shanghai up to the 88 floor of Jinmao tower , a ride on the maglev trains and a night cruise on huangpu river fills up a very good day .. We are driven to zhujiajiao it's a water village ( think Venice ) built on an old canal system alley ways , stone bridges, temples. We take a boat ride (Chinese style gondola ) . In and out of sights that take you by amazement at every turn . From here we now go to people square do some exercise with the locals, visit Shanghai museum finally finish the day with an evening stroll along the bund. Next day we fly to Guilin we check in to our hotel named waterfall-located on a lake. This location is breathtaking the lake has the sun ( red ) and moon ( gold ) pergolas. Our hotel becomes a waterfall daily at 9pm . ( the wall of the hotel just flows and flows water from the roof top down past the bedroom windows ) The seven star park with the mountain back drop is what makes Guilin beautiful countryside. After another tasty dinner we went for a beer or two on western street in an Irish bar . Today we cruise the li river to Yangzhou stunning scenery .. check in our hotel ready for our liu sanjie evening open air show on the lake .. the back drop is the stunning mountains , the performers are the local farmers their families and town folk . The show is directed by zhang yimou the creator of the Beijing Olympic opening ceremony. Absolutely amazing !!! A day with the local farmers land and their homes , they cook us a very tasty lunch, have a photo taken with the fisherman's two cormorants. Enjoy an hours reflexology massage feet and shoulders . Out for dinner drinks and dancing on western street . A very cultured day visiting the pearl museum , explore the sun and moon pagodas on for lake , connected by an underwater tunnel . Another night in an Irish bar there seems to be one in every town in china !!! Today we take flight to Xian visit the wild goose pagoda ( the only building that survived one of the strongest earthquakes in world history ) a night at the theatre enjoying a Tang Dynasty dancing show after sampling a feast of traditional shui jiao dumplings in comes a birthday cake !!!! My new travel Addison family and the restaurant staff sing both English and Chinese version of happy birthday .. 🥃🎂🥃.. Ok how do you describe the terracotta warriors ... one of the most significant archaeological discoveries of the 20th century . I could go on and on and on with all the facts and the sheer amazement of the site however it would never prepare anyone for the experience . In the afternoon we walk the city wall ( china likes their walls ) of Xian giving us a birds eye view over this fantastic city .. followed by admiring the lights of Xian on the tang ever bright night walk marvelling at the fountain light show outside the big wild goose pagoda . I stand in the middle getting soaked from the spray totally freezing now .. shower bed fabulous . Today we travel to Beijing on the bullet train experience a rickshaw ride through the warren like hutongs ( homes ) we visit the locals part take in exercise in the park . Eat with them in their homes , very kindly they prepare a feast for all of us . Today we rise early putting our best foot forward to walk/climb the Great Wall of china !!!! Over 700 years old I find it a strange experience like I'm in a dream the day is bright blue skies visibility is perfect the climb is steep however it's a must do temp -3 c. On route to summer palace we have a photo stop opportunity at the famous nest and cube Beijing Olympic stadiums. Call in at the jade museum. I strike the massive Buddhist bell in summer palace a former holiday retreat for Qing emperors . After feasting on dinner we go to the Kung fu show/story. Is it possible to see and experience more ??? Tiananmen Square , temple of heaven , forbidden city topped off with an evening on feasting on Peking duck .. is just a brief of my last day on the tour . Sorry the blog is lengthily I have not include all my experience as it would be a book .

Product :

Every minute of the tour is fabulous 👍😎👍

Our Response

Hi Jean, Thank you so much for leaving us a fantastic review of your trip to China.

We love hearing about our customers experiences and stories and please be assured that we will be sending all of your feedback onto our teams in China. 

We are pleased to hear you enjoyed the tour and truly hope the memories of this unforgettable destination will stay with you for many years to come. We hope to have the pleasure of welcoming you on-board another Wendy Wu tour in the future.

Kind regards
Grace
Customer Relations Executive


GLORIES OF CHINA

Wednesday 21 Jun 2017
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Right from the beginning from booking the tour to help with my visa to the flights and meeting in shangihi it was so well planned and the tours were magical it was a place I have all wanted to visit just can not believe I had left it so long to go would love to go again in the future

Product :

Manage to do and see some wonderful sights I don't think I will forget the first time we saw the Terracotta Army it was unbelievable, and then to walk up the Great Wall of China and to see the view from the top, but each place we visited had it moments like the boom as we traveled on the fastest train, there was just so much to take in

Our Response

Thanks for your lovely feedback!

UK - HONG KONG TAILOR-MADE

Tuesday 05 Apr 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The service from Wendy Wu was great. They are absolutely number one in this field.

Product :

The tour was fabulous, there was so much packed into the tour. We saw so many wonderful sights including the Terracotta Army and The Great Wall of China - stunning. The guides were very knowledgeable and looked after us so well. A tour I would horoughly recommend with Wendy Wu.

Our Response

Welcome back home from your Tailor-Made tour of Hong Kong followed by A China Experience group tour! We are absolutely delighted to hear you thoroughly enjoyed your trip and that we were able to take you to so many great attractions and locations.

We are sure you have returned with many great and long lasting memories of your tour and we are pleased to hear your guides were able to add to the overall experience while on tour with us.

We hope to welcome you away with us again at some point in the not too distant future.

Kind regards,
Junior

GLORIES OF CHINA

Wednesday 12 Nov 2014
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

very good service in the uk and also in china, tour guide was excellent and went above and beyond to make the trip a great one.

Product :

excellent tour, alot to pack in for the 14days, however some areas could be better. great wall of china there was not enough time allocated and many from the group did not get the full experience from it due to limited time for climing the wall -- a better area to have time on the wall would have been great. The restaurants used were okay but with the money spent surely better ones could have been found -- seemed a bit of a budget on the food. hotels and coaches a lot better than they said so that was great. overall a great holiday only let down was the average restaurants.