Reviews

Too many people in group. We were told 16/17! Compared to 27!
Hotels in phnom Penn and Hanoi disappointing. Why not save money on food - far too much every day and improve those hotels. Is there no possibility of a snack for lunch? Then there would be more time for an amount of personal walking round the towns. Not enough available to us!
Most breakfasts passable, but not great. Best food by far on the boat on Halong Bay. Well done to them.
Hotel in hue coped really well with food when the floods came.
Dance and kickboxing display in Cambodia, but the food was abysmal. Surely you can do better than that!
Both guides were brilliant - nothing to fault. They made the holiday special.

We totalled enjoyed the trip and all the knowledge the guides gave us.
However the coach we had in siem Reap was not up to standard as the other coaches we had in Hanoi , Hoi An, Hue and Saigon.

Not enough free time. Too many nights at Saigon. Hotel at Hue was very tired looking. Breakfast was a complete shambles and bathroom had to be recleaned. No air conditioning in the reception areas. Very uncomfortable. On a lighter note the tour guides were excellent.

Service rating :

Spoke initially with Stephen Jordan, who was very efficient and helpful. Upon deciding to book, again spoke with Stephen who was able to deal with our request for a Hong Kong add-on.

Product :

The Vietnam at a Glance Tour was superb and everything went so smoothly. Lots of early mornings but when you travel that far you do need to make the most of your time. Hotels in Ho Chi Minh City and Hanoi were typical city hotels, but very good and near the centre, enabling us to walk around in our free time.Those in Hoi An and Hue were a little more spacious, with pools and still in good locations. A special mention must be made of our guide for the tour, Robin (Dzung Duc Ngo), who was outstanding. Also very fortunate to have a good group of fellow travellers, and it was sad to say goodbye at the end!

Well organised with and excellent tour leader. Some problems with time allocation within each day and in the allocation of times to each stopover. In particular more time needs to be allocated to Hue which is impossible to see fully in one half day!

The tour was well supported by excellent national guides in both Cambodia and Vietnam. Although local guides needed at some sights in Cambodia they never did anything except collect our tickets back! Sights and visits better than anticipated.
Unforeseen weather at Hue airport led to emergency contingency plans with an overnight sitting at Danang airport in order to get a flight that got us to Halong Bay. National guide great, but perhaps planned contingency and hotel configuration would be advisable considering this weather potential.
Full on itinery which we enjoyed, but those with some health issues found it challenging at times which meant going on the coach rather than walking on occasion.

Service rating :

Was very good

Product :

Hotel Mondale in hue dated and noise .