Reviews

Cheryl sorted by booking extremely efficiently and had a very friendly
manner

I attended a Wendy Wu roadshow in Bristol this week. It was well organised and the presentation was interesting and comfortable. Afterwards, we were able to speak with members of the team in an unhurried environment. They were very accommodating.

Helpful staff, we decided to book

Excellent

Great holiday delivery and their tour reps cover every eventuality

I attended the roadshow in Eastbourne yesterday.
It was a well organised, welcoming, informative, relaxed event.
Staff were amazing, friendly, helpful and enthusiastic.
The presentation was engaging and covered likely questions about each tour.

The website was very informative and easy to navigate.The itinerary for the tour I booked is the best I’ve seen.

Good Advice and all explained well.

This was an interesting tour that was well organised, with a good range of activities, opportunity to enjoy all sorts of Japanese food, using good hotels and with a very good guide. There are just a couple of things that stop me awarding it 5 stars

Excellent trip very well organised.
Would never have been able to cover so much in such a short time

An amazing and comprehensive itinerary - don’t think we could possibly have seen any more of Japan. So well organised and looked after by our guide Hannah (Haruko) who was so knowledgeable and went above and beyond what could have been expected to make sure we got the most out of our trip.

Some of the sites visited were extremely busy which is due to over tourism, not the fault of WendyWu. This may however be an opportunity for Wendywu to find some less visited sites in the country for a more off the beaten track experience (a more rural or seaside area added for a couple of nights would be great). The tour guide, Mari, was excellent and the trip went very smoothly, due to her great organisational skills and knowledge of the country. It was a full on tour and a little more free time might have been useful. In hind sight I think that a bit more time in the south/middle of the country would have been better with the trip finishing in Tokyo. Travelling up to Sapporo was a lot of time on the trains with only single nights in hotels (rather than 2 nights for most of the rest of the trip) and the weather was worse in the north with shorter days at this time of year. Overall, an excellent trip.

Tour guide Kumi was the best we've had - very knowledgeable with , helpful and professional - even helping members of the group with transport once the tour had finished. This is a very full on tour with lots of walking and traversing across the whole of Japan - some older members of the group struggled to keep up with the pace, so I would suggest this is upgraded to a 2 level in future. Lunch locations could have been closer to some of the sights, or even bento boxes being provided as a picnic, enabling longer visiting times at some sights, as we were restricted timewise at some castles such as Himeji Castle. Also, a dinner with a show option could be added to the itinerary, rather than just dinners each evening. I would also recommend changing the dinner start times to 7.30 pm, as 45 minutes to collect luggage, check into the hotel, shower, change and get out again on a repetitive basis is challenging.

I would give 4.5 if I could…….. I never give 5 as there is always room for improvement. I should, however, mention that our holiday was cut short due to an accident. The tour manager, Mina, was brilliant, she managed to produce wheelchairs as if by magic and also assisted us in finding a doctor who spoke English. I have already recommended you to friends who are looking to book a Vietnam tour with you.

I contacted Wendy Wu to ask about flight, all of which were answered to my satisfactionl. I therefore booked my trip there and then.