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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Laos
 
Rating
Customer Review

Highlights of Laos

Saturday 02 Mar 2024
Overview Rating:
Our Service: Excellent
Easy process and all information on link.

Highlights of Laos

Wednesday 03 Jan 2024
Overview Rating:
Our Service: Excellent
The person responsible for making the booking was knowledgeable and helpful.

Highlights of Laos

Saturday 25 Nov 2023
Overview Rating:
Our Tour: Good
Excellent trip but a couple of glitches downgraded it from 5 star.

Indochina Delights

Thursday 28 Sep 2023
Overview Rating:
Our Service: Excellent
Good experience booking my new tour to Vietnam, Laos and Cambodia.

Laos & Cambodia Unveiled

Tuesday 02 May 2023
Overview Rating:
Our Tour: Excellent
We had a wonderful holiday. Our tour guide in Cambodia, Sokhoeun, was wonderful, and helped us individually beyond what was expected. His explanations of the country's history was deeper than we thought possible. He was very polite, in every way, and just completed a wonderful holiday experience.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Excellent tour and brilliant guides. Only downsides, the hotel in Bangkok was too far away from any tourist sites and the atmospheric pollution there was dreadful. Any one with any respiratory issues would have real problems. I think that you should advise potential customers with these issues not to travel at the end at the end of the dry season when the farmers burn stubble in the dried out paddy fields. Otherwise, very enjoyable.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tour with knowledgeable guides. May be beneficial to have a bit more downtime.

Thailand & Laos Adventure

Wednesday 01 Mar 2023
Overview Rating:
Our Tour: Excellent
Excellent tour Well done Wendy Wu
Great itinerary, food,& guides.
amazing value

Thailand & Laos Adventure

Tuesday 28 Feb 2023
Overview Rating:
Our Tour: Good
Overall a very good holiday, guides were excellent and all arrangements worked well. The only suggested improvement was to the chosen hotels in Luang Prabang and Vientiane. Both were located too far away from the city centre and night life.

Our Response

Thanks for the feedback Stewart, I'll pass this over to our Product Team and let them know your thoughts. Jimmy

Thailand & Laos Adventure

Monday 27 Feb 2023
Overview Rating:
Our Tour: Good
The tour was very good and included a variety of experiences. Just a few small changes needed to make it excellent.

Highlights of Laos

Sunday 12 Feb 2023
Overview Rating:
Our Service: Excellent
Great holiday, wonderful guides, all done very professionally

Thailand & Laos Adventure

Saturday 14 Jan 2023
Overview Rating:
Our Service: Excellent
Very Helpful, Easy to book, lots of advice & ideas
Thanks Wendy Wu

Thailand & Laos Adventure

Tuesday 04 Oct 2022
Overview Rating:
Our Service: Good
Very helpful and spent a good deal of time helping me with flight upgrade options. The only reason i didn't give 5 stars was that some of the tour details sent were incorrect as they had not been updated for the 2023 tour.

Thailand & Laos Adventure

Monday 30 Mar 2020
Overview Rating:
Our Tour: Good
We really loved Thailand and Laos, the accommodation was great and the trips excellent as were both our guides the only reason for not giving 5 stars is because when we arrived in Bangkok early morning after a sleepless flight we were told our room would not be ready till 2pm. We were exhausted but had to wait in the reception for 4-5 hrs even though the hotel was half empty due to coronavirus. The boat journey down the Mekong seemed to go on forever, in the itinerary it suggests the second day will be just to visit Pak Ou caves and then check into hotel but in reality we were on the boat longer than day one. Everyone on board agreed they had had enough cruising by then. Unfortunately because of the pandemic we were stuck for an extra 3 days but I would just like to say that our guide Ken was exceptional and would not leave us until we were at the airport with tickets in hand, I really do hope that you recognise his dedication and professionalism.

Thailand Highlights

Saturday 14 Mar 2020
Overview Rating:
Our Tour: Good
The tour was very enjoyable. However, I was given the wrong information about certain aspects of the tour prior to going. No visa was required for our trip into Laos or passport photo.
The guide was friendly and helpful, but not good at providing knowledge of Thailand or its traditions. There was also a lack of detailed information about the arrangements for certain trips. And too many visits to markets!
In general the food was very good and the hotels nice and comfortable. We did a lot and saw a lot.