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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Luang Prabang
 
Rating
Customer Review

Thailand & Laos Adventure

Tuesday 28 Feb 2023
Overview Rating:
Our Tour: Good
Overall a very good holiday, guides were excellent and all arrangements worked well. The only suggested improvement was to the chosen hotels in Luang Prabang and Vientiane. Both were located too far away from the city centre and night life.

Our Response

Thanks for the feedback Stewart, I'll pass this over to our Product Team and let them know your thoughts. Jimmy

GRAND TOUR OF INDOCHINA

Thursday 20 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The tour from start to finish was excellently structured and organised. The tour guides on each leg of the tour were exceptional. Their knowledge and their caring of their ‘family’ made the whole tour a great experience. Nothing was too much trouble

Product :

Overall everything was excellent. I would add that the Le Duy Hotel in Saigon was not the best. Whilst clean and tidy, the facilities were very basic. No room for everyone to congregate, no real bar area.
The Mercury Vientiane was a tired looking hotel with regards to the rooms and we had cockroaches.
In Laos we visited the Ban Na Ouane village which none of our group enjoyed. The children being used to sell goods to the tourists in that way was awful. A better visit would have been to the Heritage House in Luang Prabang which we did ourselves. Very good

HIGHLIGHTS OF LAOS

Tuesday 15 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent
Would have proffered to go to Luang Prabang from Bankok airport rather than spend a night in Bankok when starting the holiday