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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Majestic Yangtze
 
Rating
Customer Review

Majestic Yangtze

Friday 06 Dec 2024
Overview Rating:
Our Service: Excellent
Very professional and helpful. Easy to talk too and not pushy at alk.

Majestic Yangtze

Friday 01 Nov 2024
Overview Rating:
Our Service: Excellent
Excellent service. Julia was friendly and knowledgeable.

Majestic Yangtze

Saturday 31 Aug 2024
Overview Rating:
Our Service: Excellent
Excellent help given - when searching for suitable flights.
Easy to hear and understand staff member.

Our Response

Thank you so much for your review! We’re thrilled to hear that you found our assistance helpful and easy to understand while searching for flights. Our team strives to provide clear and supportive service to all of our customers, and we’re glad we could meet your expectations.

Please do not hesitate to contact us If you ever need any further assistance. Thanks, Jimmy Wendy Wu Tours.

Majestic Yangtze

Friday 30 Aug 2024
Overview Rating:
Our Service: Excellent
Very helpful, got everything covered giving great peace of mind

Our Response

Thank you so much for your kind words. We’re delighted to hear that you found our service helpful and that it gave you peace of mind. If you need any further assistance or have any more questions, please don’t hesitate to contact us. Jimmy, Wendy Wu Tours.

Majestic Yangtze

Friday 23 Aug 2024
Overview Rating:
Our Service: Excellent
Very responsive and excellent service

Our Response

Thank you for your feedback! We're pleased to hear you found our price and itinerary appealing, and that you experienced excellent service.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours






Majestic Yangtze

Thursday 08 Aug 2024
Overview Rating:
Our Service: Excellent
Everybody we spoke to were extremely knowledgeable and helpful

Our Response

Thank you for your positive feedback! We’re delighted to hear that you had a good experience and found our team to be knowledgeable and helpful. If there’s anything else we can assist you with, please don’t hesitate to contact us. Jimmy, Wendy Wu Tours.

A Week in Japan, Majestic Yangtze

Friday 16 Feb 2024
Overview Rating:
Our Service: Excellent
Friendly and helpul

Majestic Yangtze

Monday 05 Feb 2024
Overview Rating:
Our Service: Excellent
Very good. Rep found me a discounted holiday that I would not have discovered myself.

Majestic Yangtze

Saturday 27 Jan 2024
Overview Rating:
Our Service: Good
Call answered promptly and agent was very helpful and efficient. Booking made with full explanation of process.

Majestic Yangtze

Tuesday 10 Oct 2023
Overview Rating:
Our Service: Excellent
Very easy over the phone to book very helpful staff member who took details

Majestic Yangtze

Friday 22 Sep 2023
Overview Rating:
Our Tour: Excellent
Absolutely fantastic! The tour guide was very knowledge and made the whole tour an amazing experience! A trip of a lifetime!

Our Response

We're delighted to hear that you had an absolutely fantastic experience on our Majestic Yangtze tour! Our knowledgeable tour guides are dedicated to making every moment special and we are thrilled this was a trip of a lifetime for you. We look forward to creating more amazing experiences for you in the future! Jimmy, Wendy Wu Tours.

Majestic Yangtze

Tuesday 26 Nov 2019
Overview Rating:
Our Tour: Excellent
Great holiday with Wendy Wu Tours. We did the Majestic Yangtze trip, which included a 4-day cruise.
I can't fault any aspect of the holiday. The service was superb and efficient; from getting our visas to travelling on the number of different forms of transport, which included coaches, the Bullet train, the Maglev and planes.
Our guide Mark was funny, professional, knowledgeable and extremely patient. He related China's history to his own family. This managed to give a completely different perspective and a better understanding of the Chinese culture.
There were so many highlights; the pandas, the Terracotta Army, Shanghai, Beijing, the bazaars and markets with their fascinating and colourful wares.
A truly amazing holiday!!

Our Response

Thank you very much for you 5* review!

We are thrilled that you enjoyed the Majestic Yangtze tour. Your kind words about Mark will be shared with our China office who will pass them along to him! I'm sure it will make his day!

We would be honored to welcome you on board another Wendy Wu Tour in the future - whether you decide to return to China or explore any of the other amazing destinations we offer.

Kind regards,
Wendy Wu Tours

Majestic Yangtze

Tuesday 19 Nov 2019
Overview Rating:
Our Tour: Excellent
The tour ,not holiday was full & very informative, our guide was great very kind & understanding to those struggling to keep up, he had a great sense of humour & would sing us a song which would relax us for our journey back to the hotel.
My highlights were the pandas & the Great Wall, getting there early was well worth the early start !!

Our Response

Thank you for your 5* review.

We are delighted you enjoyed your "Majestic Yangtze" tour and hope the memories of this iconic country remain with you for many years to come.

It is lovely to discover your holiday highlights - The Pandas and the Great Wall!

When your ready for your next tour with us, let us know. We cannot wait to help plan your next adventure.

Majestic Yangtze

Sunday 17 Nov 2019
Overview Rating:
Our Service: Excellent
Natasha met with us personally and answered all our questions and suggested convenient flights; she was friendly and knowledgeable.
She emailed back quickly.

MAJESTIC YANGTZE

Monday 17 Dec 2018
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

Their main guide was very good, however the local guides were not upto scratch. It is a shame that the local guide in Beijing was the worst because he hardly told us anything about the places we visited. Especially considering that Beijing has more historical monuments to see than Shanghai, Chengdu or even Xian.

Product :

The cruise was good and the places we visited were very interesting. The local guides were good.