2026 World Sale - All group tours on sale - save up to $1000 per person Explore Here

0800 936 3998 Contact Us

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.

Back to Mt Fuji

Rating

Customer Review

Experience Japan

Monday 01 May 2023

Overview Rating:

Our Tour: Good

The Experience Japan tour was a great introduction to Japan for a first time visitor.
The pace of the itinerary was fairly full-on and the group I travelled with were interesting people who seemed very open to enjoying the tour. There were occasions when I wondered if anyone from Wendy Wu had actually attempted to visit everything in the time allocated as we didn't have enough time to properly explore some of the sites (for example, the queues at Matsumoto castle meant we didn't all get chance to see inside). Our wonderful guide, Yu, was exceptional and as flexible as the itinerary allowed. He managed to get us all where we needed to be within the time allocated - not an easy task, but he accomplished it with tenacity and good humour.
Quite a lot of the travel was by coach, which was comfortable and spacious. There was a moderate amount of walking involved as we toured the various sites, but none of it was strenuous. The train journeys were very good and well organised. Yu's English was excellent and I really appreciated his knowledge of the areas we visited and his enthusiasm for sharing information about the Japanese language and culture, including providing tastes of local delicacies.
The hotels were quite varied and all were comfortable. Food options were mainly buffets. I did expect more Japanese menus, but on a group tour all tastes need to be accommodated and a buffet is probably the easiest way to do this.
Highlights for me were the train rides, beautiful clear views of Mt Fuji (we were so lucky with the weather these two days!), vending machines, the lovely mountain scenery, the onsen, and getting a small insight into a different culture to my own.
I could have happily dispensed with the river cruise in Osaka (underwhelming), the origami and fan painting. I realise these activities are optional and if I visited again I would prefer more free time to explore and immerse myself in the places we visited. The shrines were really interesting, but towards the end of the tour I did feel as though I'd probably seen enough for the time being.
The trip felt a bit like a whistle-stop tour of Japan at times, but it has provided me with a very good idea of what I'd like to do next time I visit - and I do think there will be a next time.

Why Choose Wendy Wu Tours?

Experience & expertise

New Zealand&s leading touring specialist
26+ years creating award-winning tours
Friendly, knowledgeable regional experts
Exceptional value with extraordinary experiences

Peace of mind

Seamless, end-to-end holidays
Global award-winning service
Expert National Escorts & local guides
Fully IATA-accredited and TAANZ-bonded

Don't just take our word for it

4.9* rating on independent review site Feefo
4.5* Google Reviews from real travellers
4.9* TripAdvisor rating