Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Scenic South Korea

Saturday 31 Aug 2024

Overview Rating:

Our Service: Excellent

The person who helped me book my tour was friendly and informative. This tour will be my second with Wendy Wu and I am looking forward to touring with them again.

Our Response

Thank you for your wonderful review! We're delighted to hear that our team member was friendly and informative during your booking process. It’s fantastic to know that this will be your second tour with Wendy Wu – we truly appreciate your continued trust in us.

We’re excited to have you tour with us again and look forward to making this experience just as memorable as the last one. If you need any further assistance before your trip, please do not hesitate to contact us.
Jimmy, Wendy Wu Tours.

Scenic South Korea (2024)

Sunday 25 Aug 2024

Overview Rating:

Our Service: Excellent

Really helpful - she was able to add on the extra day that I wanted at the start of the trip very easily, thank you.

Our Response

Thank you for your feedback! We're glad we could easily accommodate the extra day at the start of your trip.
Do let us know if we can be of any further assistance.
Kind regards,
Jimmy, Wendy Wu Tours

Scenic South Korea

Friday 14 Jun 2024

Overview Rating:

Our Service: Excellent

Julia could not have been more patient or helpful. She listened carefully to all my queries and I never felt hurried or pushed into making a decision I had not had time to consider carefully. It was a real pleasure to be able to discuss our potential trip with her and not surprisingly next morning I clinched the booking.
The overall cost , including some extras was within budget.
Now I can’t wait to go!!

Essence of South Korea & Japan

Sunday 02 Jun 2024

Overview Rating:

Our Service: Excellent

I found the customer very helpful and supportive. What I really liked was how quickly the booking came through via email and that I was able to go straight into the customer portal to check everything and what my outstanding balance is. It appears that I can book my flight separtely with them once I know my personnal intinery

Scenic South Korea

Saturday 13 Apr 2024

Overview Rating:

Our Service: Excellent

I was dealt with by Beau who was very friendly and comforting to this first time solo traveller. She gave me the courage to go ahead and book. Thanks Beau

Scenic South Korea

Thursday 07 Mar 2024

Overview Rating:

Our Service: Excellent

Great customer service from the start. Beau has been very helpful and clear with all our communication. Their website is also very easy to navigate.

Scenic South Korea

Monday 23 Oct 2023

Overview Rating:

Our Service: Excellent

We have travelled with Wendy Wu previously and from start to finish evryrthing was done very professionally., from start to finish.

Scenic South Korea

Thursday 20 Apr 2023

Overview Rating:

Our Tour: Excellent

Everything about this trip was good - the accommodation, the food, the national guide and, above all, the very full and varied programme. I came back from Korea with a clear picture of the country and its culture.

Scenic South Korea

Thursday 20 Apr 2023

Overview Rating:

Our Tour: Excellent

A very enjoyable experience, although group was larger than expected. Food was varied and served well but I had trouble finding anything I liked, typical westerners stomach 😂. The rep was very good and helpful too

Japan Uncovered, Scenic South Korea

Sunday 26 Feb 2023

Overview Rating:

Our Service: Excellent

Great customer service from Wendy Wu Tours. Really friendly and pleasant staff who help you to think of all options to ensure your holiday is right for you and fits your needs.

Scenic South Korea

Monday 20 Jan 2020

Overview Rating:

Our Service: Excellent

Efficient, friendly staff. We didn't want to fly from Heathrow, as advertised, but from Norwich which is near us. That was no problem at all and Steve, the group sales guy, organised that very quickly and gave us revised costs without any delay. Good service.

Scenic South Korea

Thursday 14 Nov 2019

Overview Rating:

Our Service: Excellent

I have found them to be most helpful in advising and choosing a destination. Knowledgeable and courteous. I have travelled with Wendy Wu before and the experience was unparalleled.

Our Response

Hi Elizabeth,

Thank you for your great review,
We're delighted that you had a great booking experience, with the agent being helpful and knowledgeable.
It's also fantastic that you have travelled with us before! Thank you for thinking of us again, and we are sure you will have a brilliant time away.

Kind regards,
Wendy Wu team