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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

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Rating
Customer Review

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

Thailand Highlights

Wednesday 30 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and informative

Thailand & Laos Adventure

Wednesday 11 Sep 2024
Overview Rating:
Our Service: Excellent
This will be our 6th trip with this company their service has always been excellent

Our Response

Many thanks for your kind words and for choosing to travel with us once again! We’re delighted to hear that you’ve consistently received excellent service over the course of your previous tours; your continued support means the world to us.

We look forward to making your next journey just as memorable. If there’s anything we can do to make it even more special, please don’t hesitate to get in touch. Jimmy, Wendy Wu Tours.

Thailand Highlights

Friday 21 Jun 2024
Overview Rating:
Our Service: Excellent
Excellent service. Staff are very knowledgeable and always ready to assist customers with any queries or concerns.

Christmas in Thailand

Wednesday 15 May 2024
Overview Rating:
Our Service: Excellent
Made booking easy and straight forward. Very helpful.

Thailand Highlights

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.

Thailand Highlights

Monday 11 Dec 2023
Overview Rating:
Our Tour: Excellent
Really enjoyed the holiday from start to finish. The tour was all we expected and more and special note needs to be made to York our tour guide who did everything possible to ensure that everyone had a memorable journey and experienced the many aspects of Thailand. Thank you York. I have no hesitation in recommending this tour and Wendy Wu holidays.

Thailand Highlights

Saturday 09 Dec 2023
Overview Rating:
Our Service: Excellent
Excellent the toon to detail. And I like the fact that brochures beyond the next year are available earlier than most.

Thailand Highlights

Friday 01 Dec 2023
Overview Rating:
Our Tour: Excellent
Well looked after throughout and tour guide very helpful

Thailand Highlights, Vietnam Panorama

Monday 20 Nov 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tours of both countries with excellent guides. Wendy Wu organisation of the whole experience as superb as ever, leaving me with nothing to think about except personal belongings and having a great time! I love that all meals and all entries are included, so the value of the tour is very good indeed. Excellent, patient, safe coach drivers and many opportunities to see and do so much.

Thailand Highlights

Thursday 04 May 2023
Overview Rating:
Our Service: Excellent
A wonderful trip to see the beauty of Vietnam and experience the friendliness of its people. Our guide, Wy, made sure that everyone in our group was looked after and had the best experience. I've come home with many special memories that will last a lifetime. From seeing life on the Mekong, scooters in Ho Chi Ming City and Hanoi, the blooms of Dalat, the vibrancy of Hoi An, the majesty of Hue, the wonder of Ha Long Bay, many historic sites both ancient and modern and so much more in between.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Excellent tour and brilliant guides. Only downsides, the hotel in Bangkok was too far away from any tourist sites and the atmospheric pollution there was dreadful. Any one with any respiratory issues would have real problems. I think that you should advise potential customers with these issues not to travel at the end at the end of the dry season when the farmers burn stubble in the dried out paddy fields. Otherwise, very enjoyable.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tour with knowledgeable guides. May be beneficial to have a bit more downtime.

Thailand Highlights

Tuesday 14 Mar 2023
Overview Rating:
Our Service: Good
It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful..
Only negative point was, 3 days before speaking to the agent, I'd completed the online form, but did not receive any response. If we'd have found the holiday we wanted with another tour operator we may have gone ahead with them

Our Response

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Thailand & Laos Adventure

Wednesday 01 Mar 2023
Overview Rating:
Our Tour: Excellent
Excellent tour Well done Wendy Wu
Great itinerary, food,& guides.
amazing value