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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Thailand Highlights
 
Rating
Customer Review

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

Thailand Highlights

Wednesday 30 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and informative

Thailand Highlights

Friday 21 Jun 2024
Overview Rating:
Our Service: Excellent
Excellent service. Staff are very knowledgeable and always ready to assist customers with any queries or concerns.

Thailand Highlights

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.

Thailand Highlights

Monday 11 Dec 2023
Overview Rating:
Our Tour: Excellent
Really enjoyed the holiday from start to finish. The tour was all we expected and more and special note needs to be made to York our tour guide who did everything possible to ensure that everyone had a memorable journey and experienced the many aspects of Thailand. Thank you York. I have no hesitation in recommending this tour and Wendy Wu holidays.

Thailand Highlights

Saturday 09 Dec 2023
Overview Rating:
Our Service: Excellent
Excellent the toon to detail. And I like the fact that brochures beyond the next year are available earlier than most.

Thailand Highlights

Friday 01 Dec 2023
Overview Rating:
Our Tour: Excellent
Well looked after throughout and tour guide very helpful

Thailand Highlights

Thursday 04 May 2023
Overview Rating:
Our Service: Excellent
A wonderful trip to see the beauty of Vietnam and experience the friendliness of its people. Our guide, Wy, made sure that everyone in our group was looked after and had the best experience. I've come home with many special memories that will last a lifetime. From seeing life on the Mekong, scooters in Ho Chi Ming City and Hanoi, the blooms of Dalat, the vibrancy of Hoi An, the majesty of Hue, the wonder of Ha Long Bay, many historic sites both ancient and modern and so much more in between.

Thailand Highlights

Tuesday 14 Mar 2023
Overview Rating:
Our Service: Good
It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful..
Only negative point was, 3 days before speaking to the agent, I'd completed the online form, but did not receive any response. If we'd have found the holiday we wanted with another tour operator we may have gone ahead with them

Our Response

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Thailand Highlights

Monday 20 Feb 2023
Overview Rating:
Our Tour: Excellent
As ever, an excellent tour with Wendy Wu. The local guide was fantastic - always looking after the people with mobility issues and arranging birthday treats. He was constantly organising to ensure that our holiday was the best it could be.

Thailand Highlights

Saturday 14 Mar 2020
Overview Rating:
Our Tour: Good
The tour was very enjoyable. However, I was given the wrong information about certain aspects of the tour prior to going. No visa was required for our trip into Laos or passport photo.
The guide was friendly and helpful, but not good at providing knowledge of Thailand or its traditions. There was also a lack of detailed information about the arrangements for certain trips. And too many visits to markets!
In general the food was very good and the hotels nice and comfortable. We did a lot and saw a lot.

Thailand Highlights

Tuesday 03 Mar 2020
Overview Rating:
Our Tour: Excellent
A well planned tour with took in some excellent places and sights. Hotels were to the standard expected, and some exceeded. Our tour guide, York, was superb - very knowledgeable, informative with a great sense of humour. Would certainly recommend.

Thailand Highlights

Monday 02 Mar 2020
Overview Rating:
Our Tour: Good
Good well balanced holiday with ample time to see attractions.

York, our guide was informative and at times funny.

The use of 5 minibuses meant that the guide had less opportunity to give information to the whole group.

THAILAND HIGHLIGHTS

Thursday 06 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

We loved the full itinerary with York throwing in a few little extras like stopping in a field to watch the farmers harvesting rice and thenbeing offered a chance to have a go.

Product :

Good vallue for money with so much packed into the itinerary and good flights

THAILAND HIGHLIGHTS

Wednesday 05 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

I was very pleased with the tour leader and the day to day program.

Product :

Satisfied from start to finish.