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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Uzbekistan
 
Rating
Customer Review

Ultimate Uzbekistan

Saturday 24 Aug 2024
Overview Rating:
Our Service: Excellent
I did everything on line and it was very easy. I have confidence in Wendy Wu as I have used them for China, Japan, Ecuador and Cambodia/ Vietnam already. I have always wanted to do the Five stans, however a level "5" holiday is too much for me these days. Seeing Uzbekistan was a level "1" and within a capable price bracket and was offering a discount, I jumped straight in.

Our Response

Thank you for your continued trust in Wendy Wu Tours! We're delighted to hear that our online booking process was easy for you and that you found a perfect match with our Uzbekistan tour. I'm sure you'll have a wonderful time.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours

Treasures of Taiwan

Thursday 25 Jul 2024
Overview Rating:
Our Service: Excellent
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Ultimate Uzbekistan

Sunday 25 Feb 2024
Overview Rating:
Our Service: Excellent
Great range of tours with packed itineraries.
Great guides.
Met Sandra at the Destinations event in Manchester and it felt like we had met a long lost friend, so warm and helpful.
I then decided I wanted to change my flights, this was done with ease by Lucy at their customer service department, and she provided exactly what we wanted.

Road to Samarkand

Wednesday 31 Jan 2024
Overview Rating:
Our Service: Excellent
We wanted to book Uzbekistan and spoke to the rep. Alicia 4 or 5 times for information. It’s an expensive holiday off the beaten track but we were reassured sufficiently to book. We have been to China with Wendy Wu before and had a very well- organised holiday so we were inclined to book with them again.

Ultimate Uzbekistan

Monday 15 Jan 2024
Overview Rating:
Our Service: Excellent
Great tours. excellent service from agent at show

Ultimate Uzbekistan

Monday 30 Oct 2023
Overview Rating:
Our Tour: Good
I enjoyed the holiday, it was very interesting, but our luggage was delayed and we had to go to the airport to collect it. Our guide was not helpful or interested in our predicament. What we know now about Turkish Airlines and Istanbul Airport I think Wendy Wu should not have booked connecting flights with so little time in between.
Our guide was very knowledgeable but not very forthcoming with information.

Road to Samarkand

Monday 23 Oct 2023
Overview Rating:
Our Tour: Good
Excellent itinerary. Lucky to meet up with good group. Guides excellent. However vegetarian meals poor as cuisine of both Kyrgyzstan and Uzbekistan both very meat orientated

Road to Samarkand

Friday 06 Oct 2023
Overview Rating:
Our Tour: Good
A great holiday although the tour manager in Uzbekistan could have been better and we only had 1 night in Khiva instead of 2 because of a change to flights.

Ultimate Uzbekistan

Friday 06 Oct 2023
Overview Rating:
Our Tour: Excellent
The tour included everything I wished to see, including destinations most other companies don't visit. Fully inclusive.

Ultimate Uzbekistan

Friday 06 Oct 2023
Overview Rating:
Our Tour: Excellent
Very well organised trip with an excellent tour guide, very knowledgeable and accomodating to our needs, and great sense of humour! Hotels were of a good standard .
A fascinating part of the world to explore and learn about the Silk Road.
An extra day in Tashkent would have added to our experience .

Ultimate Uzbekistan

Monday 02 Oct 2023
Overview Rating:
Our Tour: Good
Absolutely fantastic trip with superior local guide. Hotels were great as were restaurants chosen. It was a packed itinerary and schedule fulfilled. The addition of Nukus and the amazing Savitsky art museum was the cherry on the cake.
Why I gave it 4 stars? I was not met at Tashkent airport and experienced great stress and anxiety. Nine of the other travel agents meeting groups had heard of Wendy Wu (it is known as Caravan tours over there) and had it not been for some very kind local travel agents awaiting their people who phoned Khurshid, our guide, and seemed not to know about me and had already started the tour at the money changers, I would have missed out on that afternoon tour. Wendy Wu office had booked this flight for me months ago, telling me other group members would be on it but this was not trus as others had arrived earlier. I should have been given lunch and had to starve all day until dinner. Very disappointing start to my holiday but luckily things improved after this.

Road to Samarkand

Monday 02 Oct 2023
Overview Rating:
Our Tour: Excellent
This tour was simply amazing. Two great informative tour guides in Krgystan and Uzbekistan. We saw and learnt so much about the local culture, architecture and customs in each country. Hotels were all good and the contrast between the mountains and scenery in Krgystan and the architecture and cities in Uzbekistan made the trip unique. I highly recommend.

Ultimate Uzbekistan

Friday 09 Jun 2023
Overview Rating:
Our Tour: Excellent
Excellent service, very enjoyable holiday, fascinating place to visit.

Ultimate Uzbekistan

Wednesday 07 Jun 2023
Overview Rating:
Our Tour: Excellent
Excellent tour, knowledgable guide and a fabulous country to visit. Why travel with anyone else when there is Wendy Wu.

Ultimate Uzbekistan

Monday 08 May 2023
Overview Rating:
Our Tour: Good
I enjoyed the holiday overall. I didn’t like the day in the desert. The climb to the forts was pretty gruelling.
The food was not varied enough for me and I would have like to have been given a menu and to choose my own food. It was ordered for us by our tour guide. He did consult us but the choices he gave us were very limited.