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Reviews

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Yangon
 
Rating
Customer Review

HIDDEN TREASURES OF MYANMAR

Thursday 13 Apr 2017
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

I booked this very late - once the components of the trip were confirmed back to the agent - Liz Cathcart - she worked with me to get it booked / guidance on visas / flights arranged with preferred airlines etc. Nothing was too much trouble

Product :

An amazing tour through an incredible country - it would be lovely if it were a few days longer to allow a little time in places like Kalaw to walk / an additional day at Inle to do your own thing - kayaking / relaxing etc Yangon - as there is so much more to this diverse city to see / visit.......The journey was structured well - though question the trip out to Pyay and back from Yangon - is there no other way to structure to avoid the back track and loss of a day essentially on a reverse trip. Aside from that we saw the main "tourist" trail plus the joy of going to a few lesser known areas - which were an absolute joy and trove of hidden treasures - especially the trip upto Monywa and the Po Win Daung Caves - Kalaw was another stunning surprise. Our guide - Kyaw - was a huge part in making this trip so memorable and his insightful and honest commentary with his obvious love of his country made the trip all the more vivid.

The only slight drawbacks the hotels in Mandalay and especially Yangon - were far from the main city - ok it was only a few $$ to get into town - but it would have been nice to have been more centrally located thus offering the ability to go for a walk in the evening if wanted - cities like these have a different facet in the evenings - I understand the whole "Fully Inclusive" concept appeals to many - it would be nice to be "let off the reigns" at times to make our own choices for meals - and discover a little more for ourselves.

It would be nice if you offered additional extras at time of booking / or have your ground operator offer at the outset eg: Balloon flights in either Bagan or Inle. We did get this sorted but we had to approach our guide & request he sort it out for us, rather than it been offered as an additional. It is a magical experience.

Final bit - may I suggest that you offer the opportunity for a couple of additional days in Yangon - on an "extension basis" - either working with your ground operator to create a couple of day packages - or just to allow self exploration. It is easy to get round - there are several interesting things to do - both in and around - I wish I had had a couple additional days to fit it all in

Our Response

Thanks for your constructive feedback! It's great to hear that you had such a great time in Myanmar, and we really appreciate all the suggestions you have provided.

SPIRIT OF BURMA (EPG)

Sunday 19 Feb 2017
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

The river cruise on the Kalaw Pandaw was excellent with a variety of interesting excursions. The crew members were always helpful and the food was very good. Our guide San Lin Tun was friendly, courteous and well informed.The tour was generally well organised and almost everything ran smoothly .Our hotel in Yangon could have been better but it served its purpose.

Product :

This was one of the most fascinating and unusual trips that we have made over many decades of travel. My only minor complaint is that we had to buy all meals except breakfast in Yangon. Wendy Wu appear to advertise that all meals are included in their tours.

MYANMAR EXPLORER

Tuesday 22 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The tour of Myanmar was wonderful only one blip was the delayed flight from Heathrow four hour delay , after arriving in Bangkok had a two hour wait trying to get another flight to Yangon and nobody informed the guide that there was a delay so had nobody to meet us ended up getting a taxi to the hotel

Product :

The tour in Myanmar was one one of the best I have experienced with an excelant guide with good food and very friendly people ten out of ten

Our Response

We are delighted to hear that you and a wonderful time in Myanmar, and hope you have returned with some unforgettable memories.

We are sorry to hear that your flight was delayed and that there was no one to meet you at the airport upon arrival. We have passed on your comments for future development.

We would like to thank you once again for your valued feedback.

Kind regards
Zoe Bligh

HIDDEN TREASURES OF MYANMAR

Sunday 25 Oct 2015
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

Very good guide. Saw all the key sites and a few more.

Product :

Very good. A bit too much emphasis on Budda and the religion. A bit more of the country and wildlife, birds etc would be better for me. A couple of hiccups on transport- plane from Yangon to Mandalay had a bad engine and had to land twice - alterative in place in 2 hours - very ggod. Boat on Irrawaddy broke down but was repaired in again about a couple of hours - no changes to the itinerary - guide was very good at reorganising schedule. It also added to the excitement for me!! Hotels excellent - much better than I expected. One more day on the lake would have been good - a highlight for me

Our Response

Thank you for taking the time to post your review following your Treasures of Myanmar tour which sounds like it was quite the adventure.

We hope you have returned with many a fantastic memory which will last a very long time to come.

Kind regards,
Junior