Halong Bay Holidays

Service rating : This was a great tour, the guide in Cambodia was fantastic!
The sites were amazing and Halong Bay and Angkor Wat were the highlights for me.
The only thing i would change would be the amount of food at meals, in that heat you do not need to eat 6 courses for lunch...
Product : Excellent tour, sites were fantastic especially Angkor Wat and Angkor Thom.
The cruise on Halong Bay was amazing and unforgettable.

Service rating : The service on this tour was amazing. The national guides sort everything and want to ensure you have a great holiday in their countries. I found the Cambodian people to be extremely friendly. If you suffer from any allergies then the guides ensured you were given food that you could eat safely and tried to offer variety. The hotel rooms were all of excellent standard and most hotels had a swimming pool.
Product : The trip from Angkor to the Bay was amazing. Both of our national guides were outstanding. We had Sok in Cambodia and Zhou in Vietnam. They were both very knowledgeable and were good at telling the history of their countries in an interesting way and were fun to be around. Our favourite parts were Angkor Wat and Halong Bay. The boat trip on Halong Bay was a relaxing part of the trip and the scenery was stunning. The boat was positioned perfectly to enjoy the sunrise. In Hoi An we stayed at the silk resort which is a beautiful hotel. Most people's favourite. This is our second Wendy Wu tour and it was amazing and we would happily go with them again. The holiday includes everything so you don't need to worry about where to eat or how to travel around. The roads in Vietnam and Cambodia are chaos but all of our drivers made you feel safe and were very friendly.

Service rating : Superb service by our guide Mai Nguyen. She was amazing, anticipating all our needs while acting as a friend and always caring about how much we were enjoying the incredible experiences. She is a shining star.
Product : A fabulous tour, mixing ancient sites, old and new culture, historical events, cities and rural surroundings, and fun activities which gave us an insight into the way Vietnam works. We did an extension of 3 days to Cambodia before the tour started, which we would thoroughly recommend - you should not miss Ankor Wat, Ankor Thom and Ta Prohm. The group was quite big - 28, half British and half Australian/New Zealanders but the tour guide skilfully managed it, making us feel like a family throughout the visit. Excellent food and people everywhere were charming. Hotels were top rate and the junk in Halong Bay was very high quality. A great trip which we'll never forget.

Service rating : The guide was great, really knowledgeable and looked after us very well. Even in his free time when the day was finished he was willing to take us to places and constantly making sure we was ok and felt safe at any time.
Service in all the restaurants were great minus one in Saigon the rooftop restaurant near diamond plaza service was extremely slow and took so long for us to get a drink.
Product : Amazing, got to see so much a true once in a lifetime trip. Loved the cruise boat for halong bay so modern and luxury to a surprise when we researched junk boats. All hotels were spot on and the trips were out of this world. Early early starts around 5.30am was a bit of a off put as its such a long day but you understand why to try beat all the other tour groups.
Would recommend this trip so highly, gutted its all over.

Service rating : The organisation was excellent. Both of the national guides (Ra in Cambodia and Kim in Vietnam) were very good, particularly Kim who was outstanding because of his knowledge of the history of the country.
Product : Angkor Wat and Halong Bay were the highlights, an extra night on the Halong Bay cruise would have been an added bonus.

Service rating : The guides were excellent and hotel staff were brilliant
Product : Great, but having experienced Halong Bay it should be marketed much more, it is outstanding and the overnight stay was not marketed strongly enough, we booked whilst on the holiday because of recommendation from fellow travellers and we had a day to spare, other friends on the tour missed out on this experience.

Service rating : Would had liked to have toilets on the coach.
Product : Would have preferred to see more ancient monuments and ruins ,also spend a bit more time halong bay possibly overnight stay.

Service rating : Can't speak too highly of the way we were looked after, particularly the local guides. Best customer service from a tour company I have had in a long time. They went to a lot of effort to successfully and promptly retrieve a mobile phone of mine carelessly left in a hotel room,
Product : Good mix of visits giving a taste of the countries while accomodation was very comfortable. Local food at (good) local restaurants appreciated. Angkor and Halong Bay were highlights for us.

Service rating : The service and advice from the travel agency who first took my booking to the national guides both in Cambodia and Vietnam was first rate
Product : From the travel arrangements flights etc, to the sights of Angkor right through the trip from the busy and vibrant city,s of Phnom Penh,Saigon,and Hanoi to the quiet town,s of Hoi An, Hue, and finally Halong Bay