Hoi An Holidays

Service rating : Very well organised tour. Pace and variety of experiences excellent. Very professional and knowledgeable tour guides (both national and local). Every day went really smoothly - transport ready and waiting , seats at tables reserved, tables reserved at different local restaurants serving excellent food, bottled water in an ice bucket on the coach. The attention to small detail excellent.
Product : Our first experience of a tour and the small group promised helped to make this trip special. Highlights for us were the four days up in the mountains walking, meeting and eating with local villagers was an outstanding experience. We also particulate enjoyed the cycle rides and the Vespa ride. Another highlight was the cycle trip in Hoi An to the market gardens. The day of activities in the Mekong Delta was also superb.

Service rating : Spoke initially with Stephen Jordan, who was very efficient and helpful. Upon deciding to book, again spoke with Stephen who was able to deal with our request for a Hong Kong add-on.
Product : The Vietnam at a Glance Tour was superb and everything went so smoothly. Lots of early mornings but when you travel that far you do need to make the most of your time. Hotels in Ho Chi Minh City and Hanoi were typical city hotels, but very good and near the centre, enabling us to walk around in our free time.Those in Hoi An and Hue were a little more spacious, with pools and still in good locations. A special mention must be made of our guide for the tour, Robin (Dzung Duc Ngo), who was outstanding. Also very fortunate to have a good group of fellow travellers, and it was sad to say goodbye at the end!

Service rating : The service on this tour was amazing. The national guides sort everything and want to ensure you have a great holiday in their countries. I found the Cambodian people to be extremely friendly. If you suffer from any allergies then the guides ensured you were given food that you could eat safely and tried to offer variety. The hotel rooms were all of excellent standard and most hotels had a swimming pool.
Product : The trip from Angkor to the Bay was amazing. Both of our national guides were outstanding. We had Sok in Cambodia and Zhou in Vietnam. They were both very knowledgeable and were good at telling the history of their countries in an interesting way and were fun to be around. Our favourite parts were Angkor Wat and Halong Bay. The boat trip on Halong Bay was a relaxing part of the trip and the scenery was stunning. The boat was positioned perfectly to enjoy the sunrise. In Hoi An we stayed at the silk resort which is a beautiful hotel. Most people's favourite. This is our second Wendy Wu tour and it was amazing and we would happily go with them again. The holiday includes everything so you don't need to worry about where to eat or how to travel around. The roads in Vietnam and Cambodia are chaos but all of our drivers made you feel safe and were very friendly.

Service rating : Dara in Cambodia and Tuan in Vietnam, our guides were fantastic
Product : Very well organised including 3 add one. Especial thanks to our wonderful guides, Dara in Cambodia and Tuan in Vietnam. Only criticism 2 dreadful 'western' meals in Vietnam and extra day needed for rest day in Hoi An. Some more infirm members of the group needed a rest and it would have been nice to sample the delights of the Hoi An Silk Village resort.
Thoroughly enjoyable. Thank you

Service rating : I cannot fault Wendy Wu tours, this was our 2nd holiday with them, the first being to China. Everything went as planned and no complaints from my husband and I. Would definitely travel with them again.
Product : It was a full on whirlwind tour with the bonus of Angkor Wat for free. If I had to pick one place which I felt really relaxed in it was Hoi An. We had an excellent experience at a cookery class, very enjoyable. The meals on tour were of good quality, you could not want for anything. The guide was knowledgeable and looked after us very well nothing was too much trouble for him. Overall, if you wish to see Hanoi, Hoi An and Saigon then this tour filled the brief.

Service rating : The guides were friendly and knowledgeable particularly the Vietnam guy.
Product : We enjoyed the trip very much but thought the Cambodia leg was rushed and we missed the Bantarsreay temple. We also thought a little extra time in Hoi An would have been wonderful and more enjoyable.