Booking Experience for A Week in Japan
Very easy to book what I wanted. The lady I spoke to was friendly and helpful.
Apr 03, 2026
Booking Experience for Best of Japan
I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.
Apr 02, 2026
Booking Experience for Japan Uncovered
Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you
Apr 02, 2026
Booking Experience for Japan Uncovered
Very smooth positive booking process
Apr 02, 2026
Booking Experience for A Week in Japan
The Travel Consultant Jade Moore was very friedly and helpful Tjhe brochure is good.
Mar 13, 2026
Booking Experience for Japan Uncovered
Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.
Mar 09, 2026
Booking Experience for Japan Uncovered
Very efficient, helpful and professional, in particular Natasha Beach who assisted me throughout the whole process
Feb 26, 2026
Review for Japan by Rail
So far the only experience I have had is making a booking via the web & speaking with one of the staff who was friendly & co-operative. It's too soon to comment further.
Feb 25, 2026
Review for Japan by Rail
Great staff who were very helpful.
Feb 25, 2026
Review for Additional Night Tokyo – HN|Discover Japan - HN
The whole booking from start to finish was a breeze with Zoe. She was very patient with me struggling with emails and attachments. I must be getting old!! Anyway she was very informative with any questions I had and it seems she would be a delightful person if I met her in person. Nothing was too much trouble. I feel totally comfortable with my upcoming tour thanks to her.
Feb 25, 2026
Booking Experience for Japan & the Scenic South
Very friendly and efficient rep. Answering all our questions was not a problem for her. Made us feel confident in booking our first land tour with Wendy Wu.
Feb 21, 2026
Booking Experience for Japan Uncovered
Very helpful and proactive representative.
Alexia accommodated all our requests and sought out the best options for us.
Feb 20, 2026
Booking Experience for Japan Uncovered
Very helpful and respond quickly to email queries.
Feb 19, 2026
Booking Experience for Japan Uncovered
Cheryl has been excellent trying to sort our autumn trip to Japan, very helpful and very patient😊
Feb 12, 2026